How Smart Queue Management Reduces Patient Wait Time by 60%
Long queues are one of the biggest pain points in Indian hospitals. Patients arrive, take a slip, and then wait — sometimes for hours — with no idea when their turn will come. Smart queue management systems using token-based technology and live digital displays are changing this reality. In this article, we explore how DoctApp's queue module helps OPD departments reduce waiting time by up to 60%, improve patient flow, and boost staff efficiency.